Our Support Goes Beyond Project Implementation

We ensure hassle-free adoption and improved performance; we provide thorough support, including resolving issues, clarifying queries, and consultation.



How can we help you sort out your chaotic operations?

At Piculets, we believe in going the extra mile for our valuable customers. Now secure your business’s long-term success with the highest level of collaboration and expertise. Our team of technocrats will provide you with expert advice on implementation, planning, and project management. We will help you to keep your SAP B1 ERP system at peak performance. To ensure the success of your business, our team is there to take care of you 24*7.


Why you should choose Piculets?

Certified Experts

Committed and SAP B1 certified team to resolve all your queries in a flash.

Flexibility

onshore, offshore and mixed models to give you the best support.

24*7 support

dedicated customer portal to handle all your requests and queries efficiently.


Piculets Support Pack

Level 1

queries related to day-to-day operations, and general settings, including administration issues that might result in stoppage of transactions and which require more than one day to rectify.

Level 2

queries related to small or major customization, report development, implementation, or up-gradation of new add-ons.

Level 3

SAP support, which involves SAP notes, remote support platform, go-to assist remote connection, root causes analysis tool, and many more.

Our Happy Customers

We help over 30+ customers across 21+ industry verticals to do business more efficiently and profitably. Our customer base spans from the public to the private sector, and from startups to industrial & enterprise giants.

Book a demo with our Support team member