We ensure hassle-free adoption and improved performance; we provide thorough support, including resolving issues, clarifying queries, and consultation.
Piculets Support Pack
Level 1
queries related to day-to-day operations, and general settings, including administration issues that might result in stoppage of transactions and which require more than one day to rectify.
Level 2
queries related to small or major customization, report development, implementation, or up-gradation of new add-ons.
Level 3
SAP support, which involves SAP notes, remote support platform, go-to assist remote connection, root causes analysis tool, and many more.